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Homeless Project Worker

Salary range: £20,500 to £25,500 (negotiable according to experience and qualifications, additional incentives may be available to exceptional candidates)

About the role?

In this interesting and varied position, you’ll play a crucial role in the resettlement of rough sleepers, providing a comprehensive service to a caseload of clients who are currently sleeping rough or who have a recent history of rough sleeping in Swindon. You will be adept at building trust and providing person centred advocacy and support which enables clients to navigate move-on pathways and progress towards a life away from the streets, and beyond the short term support we offer in our resettlement properties, so that they can enjoy sustainable independent living.

You will undertake assertive street outreach and ‘hot spot visits’, including, on occasion, during unsocial hours, to engage with people sleeping rough. From the first point of contact, you will encourage long-term change. You will also support close partnership working with the local housing, health and wellbeing services, police, emergency accommodation providers and wider partner agencies to maximise positive outcomes for our service users. Your time will initially be spent predominately managing our outreach project work, but this role also involves key working with residents in our resettlement accommodation projects. The division of time spent between the outreach and resettlement projects varies and at times may focus solely on one project, while at other times may be split, in varying degrees, between the projects.

As the workplace environment is demanding, you will need to have the ability to work efficiently under pressure, "think on your feet", be comfortable working independently, be prepared to do physical work as necessary, and be able to engage well with a wide range of people including those with extremely challenging behaviours. We are an evidence based and psychologically informed organisation that demands high standards of professionalism from our staff.

If you have strong talents that you can apply to the essential and critical work conducted by our organisation to help the homeless, and you are keen to progress your career, then this is a great time to join Threshold Housing Link.

About you?

With a good standard of education, you will ideally have experience of working within a homeless or drug and alcohol services organisation as well as a comprehensive understanding of the needs of rough sleepers in particular. With excellent communication skills, both verbally and in writing, you will be at ease communicating with a wide audience, from our service users to professionals within the Local Authority and also those within other agencies whom our service users engage with, or would benefit from engaging with. You will be knowledgeable, diplomatic, tactful, highly empathetic, and possess the attribute of strong resilience in order to work flexibly and creatively with individuals presenting with multiple and often complex needs.

You will be a team-player, open to sharing professional knowledge and to learning from others. Desiring to make a meaningful difference to the lives of our service users, you will approach your work with enthusiasm, compassion, and utmost professionalism at all times.

This role demands the ability to prepare comprehensive reports on the outreach work undertaken each week. You will therefore have not only experience preparing meaningful reports on service activity to represent both qualitative and quantitative data, but also experience in making recommendations for service improvement based upon local data analysis in comparison to national benchmarking.


We are open to recruiting part-time and/or full-time staff. Additionally, if you are looking for a short-term appointment we currently have a need to appoint to a temporary post and we would welcome expressions of interest to join Threshold for a period of between 3 to 6 months.

In the first instance we invite expressions of interest that outline in brief what working pattern you are interested in (PT, FT, temporary), when you could potentially start work with us, your current salary and salary expectation, an overview of your professional qualifications and work experience, and an indication of how your career aspirations might be met through joining the Threshold team.

We anticipate contacting all suitable applicants shortly after receipt of your expression of interest. Recruitment is ‘open’ and will close upon appointment of a suitable candidate/s. All expressions of interest will be acknowledged as ‘received’ by return email.

Your expression of interest?

Please email your expression of interest, providing an succinct overview covering those areas of interest to us detailed above to:

In the subject line of your email please indicate: Current Vacancies

Please also complete and attach to your email the ‘GDPR Consent Form – Initial Enquiries / Applications’. Failure to do so will prevent consideration of your expression of interest in our current vacancies.

Download GDPR content form Here

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Supporting the work of Threshold can take many different shapes and forms. Any donation is extremely welcome and will go a long way towards keeping our vital services on the streets of Swindon going.

Find out more information about how you can get involved and help today.

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