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Our Services

We aim to end homelessness in Swindon and to help vulnerable people to create a better life and independence.

How we help

Threshold currently provides many forms of help and support depending on each individuals needs. Take a look below at each option in more detail.

Street Outreach Service

Our Street Outreach Service offers support, advice and guidance to people who are homeless or at risk of becoming homeless.

The main aim for the Outreach Team is to:

  • Identify and support rough sleepers
  • Help people to retain their accommodation if threatened with eviction and homelessness
  • Sign post to other relevant agencies
  • Provide support and assistance with accessing state benefits, medical care, drug and alcohol services and mental health services.

The Street Outreach Team can, if needed assist clients with negotiating with other organisations and attend pre-planned meetings. They are able to work on behalf of their clients in dealing with almost any issue, whether this be face to face, a phone call, by email or with a letter.

The Street Outreach Team does not manage accommodation, but does have excellent working relations with local hostels, specialist housing providers, private sector landlords and Swindon Borough Council so they can assist their service users in finding suitable accommodation.

Resettlement Service

We operate 3 long term hostels which provide a resettlement programme in medium term, shared accommodation with limited support for both single homeless men and women.

This accommodation is accessed by agency or by clients self referral. Applicants should require medium to low support to undergo the resettlement programme. The programme provides intensive housing management and individual life skills training. There are currently 3 hostels and up to 5 people share each house. Staff support is available through a key working process and a 24 hour on-call system. Nominations for permanent accommodation can be achieved but may take up to 18 months.

If you would like to apply, please fill in our Resettlement referral and return it to us either by email at or by post at Threshold Housing Link, 2nd Floor, 1 John Street, Swindon, SN1 1RT. Please allow us 7 days to process it.

Download our resettlement referral questionnaire.

Floating Support

Our resettlement team provide Floating Support, a service available to those who have completed the resettlement programme. It offers continued support within the client’s community based, permanent accommodation. This service is aimed at helping people sustain and maintain their independent accommodation and living.

Want to get in touch?

Have a question? Or would you like to get involved? We always love to hear from people, so please feel free to get in touch.

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Support Threshold

Supporting the work of Threshold can take many different shapes and forms. Any donation is extremely welcome and will go a long way towards keeping our vital services on the streets of Swindon going.

Find out more information about how you can get involved and help today.

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